Shipping Policy

We ship all packages through UPS, FEDEX and USPS as we choose . All shipments are subject to size, weight, package dimensions and content restrictions imposed by each carrier. If we cannot ship your package to your address due to unavailable shipping option, we will contact you of such. Some shipments may be subject to additional shipping fees. If your Shipment falls in that category , we will contact you before we ship your package to notify you of the additional shipping fees.

WE DO NOT SHIP TO APO/FPO addresses and PO boxes.

All shipments shipped through UPS and FEDEX are front Door Deliveries and may or may not require a signature, the package may be left in a secure area per the shipping company driver discretion ,if you want your shipment to be signed for, you must request it after you have placed your order by contacting us. if you instruct us to leave the shipment without a signature, you are responsible for missing, stolen , damaged or misplaced packages, our responsibility ends once we hand your shipment to the shipping company.

pupilhd.com will not be responsible for shipping costs on packages not delivered due to a shipping carrier inability to deliver to a particular location due to circumstances such as: narrow or winding roads, dirt or gravel roads, and vacant establishments.

If a package is shipped and returned because it is not deliverable due to an incorrect address,refused and or canceled, the customer will be responsible for shipping charges both ways and the package will be considered a returned item.

International Shipments

The shipping charges that you pay us for any international shipment is ONLY for transportation charges, some countries impose fees and taxes on any incoming commercial shipments. We have no control or have any information on what charges will be imposed. Every country have its own laws and taxes that they collect on any incoming commercial shipment.

Delivery Times

As much as we like to know exact delivery times, we are unable to give you a delivery date on your package , the delivery times provided at checkout are only estimates provided by the shipping company and are not guaranteed delivery times, however every order we ship will have a tracking # provided by the shipping company for you to track your shipment, Most orders placed Will be shipped next business day.

Shipping Charges

Shipping charges are calculated based on the products ordered and the weight. You will be presented with all shipping options and costs at checkout